top of page
Intelligent Direction,
Skilful Execution.
Call FREE 0800 043 0048
3C Domestic Cleaning's most frequently asked questions.
​You've got Questions,
We've got the answers...
When it comes to choosing the right cleaning service provider we understand you're going to have questions, maybe even lots of questions.
Below you can find a list of the most common enquiries we receive from customers which you may find useful.
​
We have given brief but precise answers which will hopefully help, However, if you can't find what you are looking for or you just prefer speaking to a person, then get in touch at 0800 0043 0048 or email us at info@3cdomesticcleaning.co.uk
Alternatively, we are always available via our Live Chat feature
-
Why choose 3C Domestic CleaningWhen it comes to professional cleaning we lead the way. Trustworthy reliable professionals that deliver amazing results.
-
What do you supply?Everything, all we ask you to provide is access to the property. We are also trusted key holders for 94% of our customers.
-
Are you licensed and Insured?Yes we carry full Employers and Public liability insurance. Any customer can ask to see a copy of our insurance at any time. There is no licence that can be obtained or is required under UK law .
-
Do I have to be home when you clean?That is totally up to each customer to decide, We hold keys for 94% of our current customer base. Ensuring the safe use and storage of all customer keys.
-
What does it all cost?There is no "one size fits all" when it comes to domestic cleaning as every customers requirements will be as different as the home they live in. Prices may differ depending on the time, location and specification required. Contact our team to discuss your requirements .
-
Will I have the same cleaner(s)?Yes, we know the importance of having the same cleaner(s) each visit, It takes time to learn the specification and layout of the properties we are cleaning. As work work in teams you will always have the same cleaners that know you, your requirements and your property.
-
How do I pay?Payment is due on the day of service, Most customers choose to set up standing orders whilst others prefer to leave cash. Our cleaning team do not carry card terminals to process payments.
-
Will I be tied in to long contracts ?No long contracts. We do however ask for a notice period of 4 weeks.
-
How are the cleaners/cleaning monitored ?Supervisors are present at ever clean to manage the team and maintain the high standards of cleaning within your home.
-
Who do I contact if there is a problem ?In the unlikely event that you have any issues with service or standards, Please speak to your allocated supervisor or email FAO General manager directly on info@3CDomesticCleaning.co.uk
-
What is the booking process like when hiring 3C Domestic Cleaning in Colchester?The booking process when hiring 3C Domestic Cleaning in Colchester is thorough yet simple. We understand the importance of a seamless booking experience for our customers. You can expect a straightforward process that ensures your cleaning needs are met efficiently.
-
How does 3C Domestic Cleaning ensure customer satisfaction?At 3C Domestic Cleaning, customer satisfaction is our top priority. We achieve this by providing outstanding cleaning services, using high-quality products, and ensuring open communication with our clients. Our goal is to exceed customer expectations and deliver exceptional results with every cleaning service.
-
How can customers trust the reliability of 3C Domestic Cleaning services?Customers can trust the reliability of 3C Domestic Cleaning services through our consistent delivery of outstanding cleaning results, use of high-quality products, and our commitment to open communication. We prioritize reliability to ensure that our customers have a seamless and trustworthy cleaning experience.
bottom of page