3C Domestic Cleaning - How to book our services.
The booking process @ 3C Domestic Cleaning
At 3C Domestic we believe that the booking process doesn't need to be difficult but it is a necessary process when booking any service. We want each customer to know exactly what to expect from our service(s) & staff, and exactly when they should expect it.
We believe a transparent and thorough booking process allows us to provide a seem-less, hassle free service for all our valued customers.
01
Contact & Quotes
02
Cleaning Specification & Quotation
Once we have all the details and confirmed all services required, We can produce an accurate quote and create your unique cleaning breakdown.
We will also confirm our availability on your requested date of service.
03
Your Acceptance
Once you have received our quote you should take a few moments to:
-Check the information, details and services required are correct.
-Let us know that you are happy with the quote and would like to proceed.
04
Arrangements & Confirmation
At this stage we will produce a full detailed cleaning check sheet. (which will be used as a job/check list by our cleaners) We will send this to you along with our service agreement, T&C's and payment info. we will also confirm the price, day and time of your service.
You will need to then sign or confirm via email that all details are correct and you are happy to proceed.
Cleaning commences \ Day of clean.
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​On the day, we will arrive at the agreed time and commence a full and thorough clean.
-All we require on the day of the clean is access to the property (as arranged).
-We will notify you via text and email once we have completed the works and secured the property before leaving.
-We will return all keys (If applicable).
Invoices, Receipts & Certificates.​
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A receipt will be issued once payment has been received.
If you require a cleaning certification please let us know, this will be issued along with receipt.
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Landlords and Letting agents will be invoiced under the agreed terms.